What Is Important To Us

Our Vision

The Watts Group is a family-owned business with a 150 year HERITAGE and is built on a foundation of valuing PEOPLE, INNOVATION, and ACHIEVEMENT.

Josiah and Arthur Watts were men of principle, and that DNA continues today to ensure that the Group continues to be a value-driven organisation.

Our vision is to be the partner of choice for the businesses that we work with. In our business environment our partners include our customers, our employees, our supply partners and our neighbours. We strive to understand the needs and requirements of our partners so that we become the provider of trusted and effective solutions

Our Promise

…to our shareholders:

To aim to generate ongoing and sustainable returns from the business activities in which we choose to engage, whilst honouring the values and business ethics that are expected of us.

…to the market:

To aim to be the most effective and respected independent business in our market segments with specific growth expectations articulated in the business plans of each division.

…to our people:

To increase the value of our intellectual collateral by attracting, retaining and rewarding our staff.  We understand the quality of our people and the manner in which we conduct ourselves underpins our success.

…to the community:

In line with our heritage, to return to society what we earn to promote trust among customers, employees, shareholders and the community. This heritage is being continuously enriched by the high standards of performance expected from our employees and companies.


Our Values

Our core values are:

Independence

The Watts of Lydney Group is a family run company and because the family retains ownership and control, it has the freedom to make the right choices. Freedom as a company means freedom for individuals to find better ways to reach our common goals. Freedom to adhere to our values.

Integrity

We must conduct our business fairly, and honestly. Everything we do must stand the test of our scrutiny, and that of our partners.

Quality

We constantly strive to achieve the highest possible standards in our day-to-day work and in the quality of the goods and services we provide. The customer is our focus, quality in our work, and value for money is our goal.

Mutuality

We must work cohesively with our partners, our colleagues across the Group and with our customers and partners around the world, building strong relationships based on tolerance, understanding and mutual cooperation. Enduring success is best built by sharing benefits.

Responsibility

We must continue to be responsible and sensitive to the people, communities and environments in which we work.